Frequently Asked Questions
Straight answers to common questions about ZYVO.
How does the free trial work?
Start with a 7-day free trial and explore the features in your chosen plan. You get full access during the trial period so you can run real workflows before committing.
Do I need a credit card to start?
No. You can start your free trial without entering a credit card. We only ask for billing details when you decide to continue after the trial.
Can I cancel anytime?
Yes. You can cancel your subscription at any time from your account settings. Your access continues until the end of your current billing period.
Can multiple employees use the system?
Yes. ZYVO supports multiple users with role-based permissions. Each team member gets their own login with access tailored to their responsibilities.
Does ZYVO support multiple locations?
Yes. Manage inventory, staff, and sales across multiple store locations from a single dashboard with location-level reporting.
Is there customer support?
Yes. Our US-based support team is available by email and phone during business hours. Paid plans include priority support with faster response times.
Can I migrate data from another system?
Yes. ZYVO supports CSV imports for customers, products, and inventory. Our team can help you plan a migration from common tools like spreadsheets, QuickBooks, or Square.
Does it work on mobile devices?
Yes. ZYVO is fully responsive in the browser and works on phones and tablets—ideal for floor staff, stylists, and managers on the go.