Question 1

How does the free trial work?

Accepted Answer

Start with a 7-day free trial and explore the features in your chosen plan. You get full access during the trial period so you can run real workflows before committing.

Question 2

Do I need a credit card to start?

Accepted Answer

No. You can start your free trial without entering a credit card. We only ask for billing details when you decide to continue after the trial.

Question 3

Can I cancel anytime?

Accepted Answer

Yes. You can cancel your subscription at any time from your account settings. Your access continues until the end of your current billing period.

Question 4

Can multiple employees use the system?

Accepted Answer

Yes. ZYVO supports multiple users with role-based permissions. Each team member gets their own login with access tailored to their responsibilities.

Question 5

Does ZYVO support multiple locations?

Accepted Answer

Yes. Manage inventory, staff, and sales across multiple store locations from a single dashboard with location-level reporting.

Question 6

Is there customer support?

Accepted Answer

Yes. Our US-based support team is available by email and phone during business hours. Paid plans include priority support with faster response times.

Question 7

Can I migrate data from another system?

Accepted Answer

Yes. ZYVO supports CSV imports for customers, products, and inventory. Our team can help you plan a migration from common tools like spreadsheets, QuickBooks, or Square.

Question 8

Does it work on mobile devices?

Accepted Answer

Yes. ZYVO is fully responsive in the browser and works on phones and tablets—ideal for floor staff, stylists, and managers on the go.

Transparent plans for every business

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